Shipping Policy

Last updated: July 15, 2026

Order processing

Orders are generally processed within 2–5 business days, excluding weekends and holidays. Processing time is separate from carrier transit time. During holidays, launches, or unusually busy periods, processing may take longer.

You will receive an order confirmation after checkout and a shipping confirmation with tracking information when your order leaves the fulfillment facility.

Shipping rates and delivery estimates

Available shipping methods and rates are displayed at checkout based on the destination and the items in your order.

Estimated delivery after shipment is:

United States: 3–8 business days
International destinations: 7–21 business days

Delivery dates are estimates, not guarantees. Carrier delays, weather, customs processing, holidays, and other events outside our control may affect delivery.

Tracking

Tracking information can take up to 48 hours to update after a shipping confirmation is sent. If tracking has not updated after 5 business days, email support@wildlyrelatable.co with your order number.

Address changes

Customers are responsible for entering a complete and accurate shipping address. If you notice an error, contact us immediately. We cannot guarantee an address change after an order has entered production or shipped.

If a package is returned because the address provided was incorrect, incomplete, or undeliverable, additional shipping charges may apply before the order can be sent again.

Split shipments

Items in the same order may be produced or fulfilled separately and may arrive in more than one package. If this happens, you may receive multiple tracking numbers and will not be charged additional shipping because the order was split.

Delayed, lost, or marked-delivered packages

If a shipment is delayed, first check the tracking information and contact the carrier. If the carrier cannot resolve the issue, email support@wildlyrelatable.co and include your order number.

If tracking shows a package as delivered but you cannot find it, check around the delivery location, ask household members or neighbors, and allow one additional business day because carriers sometimes mark packages delivered early. Then contact the carrier and email us if the package is still missing.

Wildly Relatable is not responsible for theft or loss after a carrier confirms delivery to the address provided, but we will do our best to help you investigate.

International orders

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product or shipping price and are the customer’s responsibility. Customs processing may delay delivery.